Bank Transfer
Preferred for most bullion orders. Payment should come from an account in the verified client's name or the verified company account shown on the invoice.
Secure settlement for gold orders
Payment methods and settlement rules.
Gold purchases are time-sensitive because the market moves. This page explains accepted payment paths, quote locks, verification, third-party payment restrictions and what happens when funds arrive late.
Accepted methods
Flexible ways to settle, with bank transfer as the core route.
Sovereign Gold House supports secure settlement routes for clients purchasing physical gold. The desk provides final payment instructions on the invoice for each confirmed order.
FAST or Local Transfer
Singapore domestic transfer options may be used for eligible orders if supported by the receiving bank and invoice instructions.
Wire Transfer
Suitable for higher-value or international settlement. Bank charges, intermediary fees and exchange conversion costs are the buyer's responsibility.
Debit or Credit Card
May be available for smaller orders or deposits by prior approval. Card payments can carry limits, processing fees and additional fraud review.
Cash by Appointment
Cash should be accepted only if the business chooses to allow it and if identity, source-of-funds and reporting controls are satisfied.
Alternative Methods
Additional payment routes can be reviewed for eligible clients when settlement finality, conversion terms and compliance requirements are satisfied.
Payment comparison
Which payment method should a client choose?
| Method | Typical use | Release impact | Extra checks |
|---|---|---|---|
| Bank transfer | Most standard gold purchases. | Release after cleared funds and invoice reconciliation. | Bank account should match verified client or company. |
| International wire | Cross-border buyers or larger invoices. | May take longer due to intermediary banks and compliance review. | Confirm sender name, fees, currency and remittance details. |
| Debit or credit card | Smaller orders, deposits or convenience purchases. | May verify quickly but can require extra fraud review. | Limits, cardholder match, 3D Secure and processor fees. |
| Cash appointment | In-person settlement if allowed by the business. | Release only after count, verification and compliance approval. | Identity, source of funds and reporting threshold checks. |
| Alternative method | Only when agreed in writing before invoice issue. | Release depends on finality, conversion and risk review. | Processor support, volatility terms and additional compliance checks. |
Payment choice can affect fees, limits and release timing.
Verification and source of funds
High-value orders need a clean payment trail.
A precious metals desk should know who is buying, who is paying and where the funds originate. That does not need to feel intrusive when it is explained clearly. Clients are simply asked to provide enough information for the desk to comply with payment, fraud and anti-money-laundering controls.
For company orders, the desk may request incorporation documents, beneficial ownership details, authorised signatory information and a business bank statement showing the paying account. For individual clients, the desk may request government identification, proof of address and confirmation that the payer matches the buyer.
Identity review
Company documents
Fraud controls
Payment FAQs
Questions clients ask before sending funds.
When is my order confirmed?
An order is confirmed when the quote is accepted, required verification is completed and payment clears within the stated window.
Can I pay from someone else's bank account?
Third-party payments should not be sent without prior written approval. Unapproved third-party funds may be rejected, delayed or returned less bank charges.
What happens if my transfer arrives late?
The desk may re-price the order, request an additional payment, apply a market loss adjustment or cancel the invoice depending on market movement and policy.
Do card payments cost more?
They can. Card processors may charge fees and impose limits. The invoice should make any card-related fees clear before settlement.
Which currencies can I use?
Sovereign Gold House quotes primarily in SGD and can review selected major-currency settlement requests by invoice.